1. Return Conditions
Customers may return products within 14 days after receiving the order.
Products must be:
- Unused
- In original packaging
- In resalable condition
2. Return Process
To request a return:
- Contact customer service at contact@hamstercook.local
- Provide order number
- Ship the product back
3. Refund
Refunds are processed within 7–10 business days after receiving the returned product.
Shipping costs are non-refundable unless the product is defective.
